Delivery
Domestic Shipping
1. Fixed Shipping on pre-paid domestic orders
Upon placing an order for a domestic address within India, we will commence production and strive to dispatch it within 2-3 days or sooner from the date of order. Enjoy very minimal shipping for pre-paid orders which is 50 for all orders, while a shipping fee of INR 200 is applicable for Cash on Delivery (COD) orders within India.
We entrust the delivery of orders to our customers in Indian destinations to secure and reputable courier companies. Our logistics partners include Blue-dart, DTDC, and Shree Tirupati Couriers, ensuring a reliable and safe shipping experience for our valued customers.
2. Dispatch Timeline
The majority of our products are dispatched within 3 days of placing the order. Therefore, we kindly request your patience, allowing approximately 7-10 working days for the processing, dispatch and delivery of these items.
In-Stock Items:
For your convenience, we maintain a limited stock of some of our best-selling products. Orders containing in-stock items will be shipped within 2-3 business days from the date of purchase. We understand the importance of receiving your order promptly, and we strive to dispatch these items swiftly.
3. Delivery Timeline
Upon dispatch, the delivery timeline is subject to location and distance but an approximate timeline of 5-10 days is required to process and deliver the items. We acknowledge that we are not responsible for any unforeseen delay caused by courier companies/postal authorities. In case you require specific details about the estimated delivery time for your order, feel free to connect with us via email at houseoftwists07@gmail.com or on WhatsApp at +91 8319237744. Rest assured, We are here and happy to assist you.
4. Outlier Location
While we partner with some of India's largest logistics companies for shipping, our coverage is bound by their reach. If your address falls outside their service area, we'll reach out to you to explore alternative solutions ensuring your pieces reach you seamlessly. For any queries or assistance, feel free to email us at houseoftwists07@gmail.com or on WhatsApp at +91 8319237744. We are here to help!
Cancellation
We reserve a right to cancel any order within 24 hours of placing the order in the event of stock unavailability or other genuine reasons as seems fit by us.